general questions
We keep it simple and make the initial contact as easy as possible. You can use the contact page to get in touch or just give us a call. We are available and do not charge any fees to answer your questions. We welcome the opportunity to be at service!
We use state-of-the-art revenue management systems and in-house revenue management experts with 20+ years of experience in the hospitality industry. With Synergy VPM, you can rest assured that we will be able to deliver an outstanding value by always striving to keep a perfect balance between occupancy and ADR (average daily rates) and provide owners with maximized revenues consistently.
Yes! Our Property Care program is designed with the guest experience in mind and to keep your property in top shape. Our teams are trained at the highest standard and are ready to provide the best service for our patrons. We believe that great guest and owner experiences are achieved by focusing on details and making sure we pursue perfection for every stay, every day! For more information regarding our process and systems, please contact us.
Our owner portal provides continuous live data for your property including upcoming bookings, owner’s reservations, financial reports, and much more. We deliver owner’s information with 100% transparency. We work for you! It’s your data and your right to access it at any time.
At Synergy VPM, we believe your home should be showcased to the right guests at the right time. We are experts at using content marketing to drive guests to our website, create tailored listings with professional images and 3D virtual tours, and deliver periodical e-blasts targeted emails to encourage past guests to stay again or to share their experience with others. We use all major third-party booking sites like VRBO, Airbnb, TripAdvisor, and more to optimize the market exposure of your property. We are leaders in achieving top marketing results!
Technology is part of our success. In today’s fast-paced world, systems are designed to aid management companies to deliver great results. This is why at SYNERGY VPM we implement and update our systems regularly. We believe that technology combined with our years in the hospitality industry will deliver the best outcome for our patrons.
other questions
We partner with a nation-leading travel insurance company to offer the best solution for our guests. We know cancellations happen and to be able to protect owners from loss of revenue, we employed the best service on the market.
Yes! We offer our own booking platform custom-designed to increase direct booking and reduce the number of fees paid to OTAs. All bookings made directly on our website are BOOKING FEE FREE! We don’t profit from you, we profit with you!
Yes! Not only do we offer outstanding guest service 24/7, but it’s provided by people from our community that are trained to deliver the best in class service to guests and owners alike. We take pride in our service, we hire for personality and train for excellence!
Yes, and it’s a free service as well! We believe that all our clients are partners and we know that from time to time things happen and your property will require upgrades. Replacing appliances, a new coat of fresh paint, water heater issues, or just simply a better mattress? We got you covered. At SYNERGY VPM we are always on standby to assist and advise.